Last updated: 6th November 2025
Worthing Footworks
Address: 7 St John’s Parade, Alinora Crescent, Goring-by-sea, BN12 4HJ
Email: worthingfootworks@gmail.com
Telephone: 01903 890143

At Worthing Footworks, we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect any personal information you provide to us, in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant legislation.

By using our website, booking an appointment online, or interacting with us in any way, you agree to the terms of this notice.

Worthing Footworks is a podiatry and foot health clinic providing professional foot care services. For data protection purposes, Worthing Footworks is the Data Controller of the personal data you provide to us.

We may collect and process the following types of personal information:

• Name, address, date of birth, contact details (email, phone number)
• Appointment details and preferences
• Medical information relevant to your foot health
• Payment information (processed securely by our payment provider)
• Any correspondence you send to us

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Cookies and tracking data (see “Cookies and Analytics” below)

We use your personal data to:

• Provide podiatry and foot care services
• Process bookings and manage appointments
• Communicate with you about your care
• Maintain clinical records in line with professional and legal requirements
• Send appointment reminders and follow-up messages
• Process payments securely
• Improve our website and services through analytics
• Send marketing communications (only where you have opted in)

We may send occasional updates, offers, or newsletters by email or SMS if you have consented to receive them.
You can withdraw your consent at any time by clicking “unsubscribe” in any email, or by contacting us directly at worthingfootworks@gmail.com.

Our website uses cookies to help us improve your experience and to analyse how visitors use our site.
We may use third-party services such as Google Analytics, Meta Pixel (Facebook Pixel), or similar tools to track website traffic and measure the effectiveness of our marketing campaigns.

Cookies may collect:

• IP addresses and general location data
• Device type and browser version
• Pages visited and time spent

You can manage or disable cookies in your browser settings.

We use a secure third-party booking system Cliniko to manage online appointments.
Any data you enter through our booking form is encrypted and stored securely. The booking provider acts as a Data Processor and complies with GDPR requirements.

We process your data under the following lawful bases:

• Contractual necessity – to provide you with our services
• Legal obligation – to maintain accurate medical and financial records
• Consent – for marketing communications
• Legitimate interests – to manage and improve our services and website

We retain medical and clinical records for the period required by law and professional guidelines (typically 8 years after your last visit, or until a child reaches 25, whichever is longer).
Non-medical data, such as marketing contact details, are kept until you unsubscribe or withdraw consent.

We take data protection seriously. All personal data is stored securely using password protection, encryption, and restricted access.
We ensure that our staff and third-party partners adhere to strict confidentiality and data protection standards.

We do not sell your information.
We may share your data only with:

• Professional bodies (if legally required)
• Payment providers (for processing transactions)
• IT and website service providers (who assist in secure data processing)
• Other healthcare professionals, only with your consent, if referrals are needed

All third parties are GDPR-compliant and process data under our instruction.

You have the right to:

• Access a copy of the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing at any time
• Object to or restrict processing in certain situations
• Request data portability (where applicable)

To exercise your rights, contact us at worthingfootworks@gmail.com

If you are unhappy with our response, you can contact the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

We may update this Privacy Notice occasionally to reflect changes in the law or our practices.
Any updates will be posted on this page

If you have any questions about this Privacy Notice or how we handle your data, please contact:
Worthing Footworks
Email: worthingfootworks@gmail.com
Address: 7 St John’s Parade, Alinora Crescent, Goring-by-sea, BN12 4HJ
Telephone: 01903 890143